When evaluating a casino, numerous components count towards our final decision, all of them carefully considered. Among the key factors is the payout rate – whether a site honors and respects customers by paying out rightfully earned winnings. Many Club Player members have been facing problems cashing out over the years, and in this regard, the operator’s place on the Warning list is well deserved.
Powered by Real Time Gaming software, the platform is owned by Virtual Group, along with sister sites Cool Cat, VIP Lounge, Dream Casino, Palace of Chance, and a few other associated venues. It is licensed in Costa Rica, and one of few venues welcoming players from the USA, with Bitcoin among accepted currencies.
Virtual Group has a long and complicated history of extremely slow withdrawals, and during the early years, even unpaid winnings. They’ve been working to improve poor reputation, but have yet to show significant progress, potentially redeeming themselves enough for the gambling community to trust them again.
Club Player has been known to offer plenty of free bonuses during their starting years. Unfortunately, their generosity was abused by many customers, leading to overly harsh and for the most part, unreasonable terms and conditions at all sister brands. The situation escalated to the point where even the slightest breach would result in confiscation of funds. Evaluating winnings for irregular play now takes far too long, and the average time for payments to process extends to weeks and months.
Delayed payments are the main problem encountered by numerous players. Our members reported the average cash-out times of one month, regardless of deposit methods used. When inquiring about earnings, ill-mannered and unpleasant support agents give vague answers.
If you consider playing here, be cautious and take note of the strict T&C, as well as very slow withdrawals. Despite some effort to improve these negative aspects, complaints are still ongoing. Therefore, Club Player will remain on the warning list until further notice.
Club Player Casino is rated 1625 of 1633 casinos reviewed with a score of 0.4 out of 5 after 279 votes and it has 322 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.1 out of 5 after 16384 votes.
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